VIRTUAL: Expert Knowledge Exchange (EKE) – Health Literacy and Technology

  • Interview with Elizabeth Keller, VP Business Development & Stakeholder Relations, Ontario MD.
  • Attendees will have the opportunity to share insights into their health literacy pathway with CANet through an anonymous survey link.



Virtual Location: Zoom Conference
(URL to be provided)


Pre-recorded content goes live on
Wednesday, February 24, 2021, at 5:00 pm EST

Attendees have access to the content until
Friday, February 26, 2021, at 5:00 pm EST

Accepting attendee feedback until
Friday, March 5, 2021

Summary of feedback provided to attendees by
Thursday, April 1, 2021

In Partnership With

Ontario MD

VIRTUAL: Expert Knowledge Exchange (EKE)

Health Literacy and Technology

In celebrating Heart Month, this February, CANet will be hosting a virtual Expert Knowledge Exchange (EKE) on Health Literacy and Technology.

The purpose of our virtual EKE is to CONNECT-SHARE-LEARN through gathering insights, feedback, and exchanging ideas with Patient Partners to inform the type and format of health literacy resources incorporated into VIRTUES.

CANet is focused on arrhythmia care and technology development and engages Patients as active partners in creating research agendas and as members of Clinical Teams and technology development working groups.

A major project which involves patient partners is the CANet-developed technology titled VIRTUES; a platform to support care for arrhythmia patients who are currently being evaluated in clinical trials. Patient Partners are engaged as active collaborators through:

  • sharing insight into lived experience used to inform functionality and useability of the technology, and;
  • offering feedback during iterative co-design and prototype/product testing.

To learn more about VIRTUES please visit:


With our virtual EKE, CANet wants to:

  • CONNECT with patient partners,
  • SHARE experiences in the hope of continuing the conversation to better understand patients’ health literacy pathway, and,
  • LEARN how a virtual care platform can augment and play a role in supporting the patient journey and increase self-assessed levels of health literacy.

How can a digital tool like VIRTUES help the health literacy of users increase from awareness to knowledge to activation?


Health literacy refers to the ability of individuals to understand and use the information for health-related decisions. It includes the ability for patients to locate, understand, evaluate and communicate information that is related to decision making and management of their health.

Information about health, diagnosis, conditions, and treatments are published through a variety of mediums (paper, electronic, instructional sessions) and there are several different pathways that information is communicated and received by patients. For example, education is offered by healthcare providers through appointments and conversations around diagnosis. Additionally, patients and caregivers may seek out extra information through their own online searchers, connection to individuals who may have the same diagnosis, and support groups.